Forgot certificate password
Have you forgotten your certificate password? No problem. You can reset your password in just a few steps. Read on to see how it works.
Reset certificate password
Step 1: Open the page https://signing.sign8.eu/certmanager, enter your e-mail address and click on ‘Continue’.
Step 2: You will receive a one-time code to the e-mail address you provided. Enter this 6-digit code and click on ‘Continue’.
Step 3: Search for and delete the corresponding qualified certificate by clicking on the rubbish bin icon.
Step 4: You will now receive a unique SMS token. Confirm the process by entering the code sent to you in the corresponding window and click on ‘Next’.
Done!
Now you just need to restart the signature process and identify yourself again.
Do you need further support?
Related Articles
Change password
If you want to change your SIGN8 password, please follow the steps below. Change password Step 1: Call up the settings in your SIGN8 account under ‘My account’. Step 2: Enter your new password and confirm it with your current password. Click on the ...
Qualified application
To carry out the identification with a qualified application, you need an existing certificate Open workflow Step 1: First open the email ‘Invitation to a workflow - SIGN8’ on your smartphone and click on ‘Go to workflow’. Step 2: Now log in and ...
Qualified signature
The qualified signature is characterised by the fact that it identifies the recipient and offers the highest level of security. The following describes how to proceed after receiving an invitation for a qualified signature. Invitation Step 1: You ...
Qualified seal
The qualified seal is characterised by the fact that it identifies the recipient. The following describes how to proceed after receiving an invitation to a qualified seal. Invitation Step 1: You will receive an e-mail from us as soon as you are part ...
AusweisApp
To carry out identification with the AusweisApp, you need A smartphone with the AusweisApp installed A valid ID card with the online function activated Your PIN associated with the ID card Identification with the smartphone A) If you want to carry ...